Wet Basement Solutions, LLC Customer Reviews

Free Estimate | Competitive Pricing | Warranties Available

(4.4) Overall Rating

Here's what our satisfied
customers are saying…

Gary Radford

3/8/2026
I have had a large puddle on my basement floor whenever it rained hard or when the snow melted. For years I was placing multiple towels down to soak up the water. There were also some mold spots on the walls. I called WBS and a man came out in a couple days and defined what needed to be done to fix the problem. He sent an estimate the next morning clearly stating what needed to be done and I thought the price was reasonable for the amount of work needed. From there everything went like clockwork . Elana in the office was super and got everything scheduled . The workmen showed up on time ,as scheduled. Covered all the walkway areas they used to go back and forth. They were knowledgeable and completed the job as outlined in the estimate. Very courteous and polite. Wet Basement Solutions was a delight to work with and I would highly recommend them for anyone’s wet basement or mold issues.

Vernon Pedro

11/1/2025
I had an excellent experience with this team handling my basement water leak. They installed a sub pump at a fantastic price, and I couldn’t be happier with their service. The crew was very neat, professional, and took great care to keep the work area clean. They provided very informative explanations, making me feel confident in their expertise. Plus, they arrived on time and completed the work efficiently. Highly recommend Wet Basement Solutions for anyone needing reliable and affordable basement waterproofing services.

Mike B

8/9/2024
Our home used to get water all the time and flooded twice in 2 years. We hired Wet Basement Solutions who came out and installed a new French drain, sump pump and dry locked the walls. Since then we haven’t had an issue. Today (8/9/2024), remnants of Hurricane Debbie rolled through and gave us nearly 24hrs of rain, with heavy rain and times. I kept checking the basement and ZERO water anywhere!!! I can’t recommend this company enough!! From the estimate visit to the work to the clean-up, these guys were professional all the way and their work held up to the test!! Thank you Wet Basement Solutions for making me feel comfortable enough to put the water pumps and hoses away during severe rain storms!!!!

Donalee Peden Wesley

8/2/2024
Great service! It starts with the the receptionist Elena , so very personable.Trevor, Daniel and Caleb were very professional,and knowledgeable. They completed the work in a timely fashion and left the area clean . If we need another problem solved we will definitely chose them! We have no hesitation in recommending them .A+

Marie B

4/17/2024
We ran into a couple of snags, but Brian Thomas resolved the issue and all is well. A very good company to do business with. I would certainly call them again if needing something else done.

Kevin M

3/9/2024
Great job no more water in the basement. The finished job looks professional

Harold C

3/7/2024
Good service with two quality jobs: stabilizing garage floor and demolding and sealing basement walls

Nishant G

1/27/2024
Professional and courteous and very fast.
Josh Argus profile picture
Josh Argus
19:38 23 Mar 26
Called when my basement was flooding. They had Dave out within a short time to give me an honest and fair consultation. When I needed a different service, they were extremely helpful and understanding. Called me a week later to make sure I was taken care of. Using them is a no brainer for any issues I have going forward.
Elizabeth Ludovici profile picture
Elizabeth Ludovici
11:43 01 Mar 26
Had a great experience with the wet basement team. They were professional, on time, courteous and extremely knowledgeable. Would highly recommend.
Joanne Weremko profile picture
Joanne Weremko
15:47 21 Feb 26
Absolutely amazing. They have now fixed 2 basements for me. 10 years ago no one could fix my basement and I spent thousands of dollars on digging up my house and trying different solutions. After calling Wet basement solutions, I never had a drop of water in my basement. They just finished another basement for me and what a great job. Came when they said they would, very clean and finished quicker then promised. Don’t waste your time calling other places! This company knows what they are doing.
Sara Kekic profile picture
Sara Kekic
00:39 19 Dec 25
Great company great customer service
Denise Gomolak profile picture
Denise Gomolak
20:54 04 Dec 25
I have worked with this company on 2 occasions and I highly recommend them. I am pleased with the work done by Wet Basement Solutions. From start to finish, the team was professional, knowledgeable, and easy to work with.
Steve took the time to do a thorough assessment, explained the process, and made sure I felt informed and comfortable throughout.
The crew arrived on time and worked efficiently, and kept the area clean and organized. The quality of the french drain process is excellent and so far so good!
This is a company that is fair in pricing and communication is good, including Elaina in the office. Reliable, honest, and skilled—an all-around positive experience.
Stacey Dimas profile picture
Stacey Dimas
15:29 02 Oct 25
I highly recommend this company. Their professional and straightforward approach made the entire process easy. They provided a realistic quote with a detailed sketch, and the price never changed—no upselling, no hidden fees.

The team came all the way from Syracuse to Tompkins County. They were punctual, respectful, and always cleaned up after themselves. They even installed practical supports to stabilize our home. From the friendly scheduler to the hardworking crew, every interaction was a pleasure. They delivered a high-quality job on time and at a reasonable price, and I couldn’t be more pleased.
Jackie Zerillo profile picture
Jackie Zerillo
19:05 28 Sep 25
Jeff, is honestly the best. We had 4 different quotes and we went with Jeff & his team, and thank goodness we did. He’s honest, to the point, won’t try to upsell you or overcharge, extremely efficient and clean! My husband and I wish we could use him more for other projects! Would definitely hire him again.
J G53 profile picture
J G53
22:59 31 May 24
Five years ago I had my whole basement waterproofed. After years of neglect the walls were filthy and moldy. Wet Basement Solutions came in, cleaned and waterproofed all the walls. They still looked good today but a few spots were peeling. They came back and fixed them for free under the 5 year warranty. Very happy with them and the job they did.
Jeremy Felicia profile picture
Jeremy Felicia
01:41 26 May 24
Working with the Wet Basement Company was effortlessly easy. The Techs were very professional, polite and did great work. I definitely would recommend this company. The Wet Basement Owner came to the job site to meet the homeowner.
john benedict profile picture
john benedict
23:18 15 May 24
Did alrite with job but young man wanted to finish up a corner and the owner told him to take off so it really never got done.
Jim Gallup profile picture
Jim Gallup
12:05 06 May 24
Bette Hebert profile picture
Bette Hebert
11:32 09 Apr 24
I have had utilized Wet Basement Solutions twice and both times they have been very responsive and wonderful to work with.
Bob Davidson profile picture
Bob Davidson
20:28 22 Mar 24
We had a problem with seeping walls in our basement near the sump pump. Wet Basement Solutions did a fantastic job figuring out what the problem was and making the corrections necessary to keep it from happening again. Better yet–they were the most reasonably priced. Highly recommend!
matthew locastro profile picture
matthew locastro
15:13 10 Mar 24
From the first phone call to the last I could not be more impressed with the staff. We had a water issue in our basement and they came out and gave a solution after they inspected it. The estimate came quickly after and wad far below what we thought it would be. The day of the work they came on time and had it done quickly and did a great clean up. I highly recommend them.
E Bates profile picture
E Bates
11:54 08 Jan 24
Easy to work with, Kate was so personable and accommodating! Everything they said, they did and at an affordable price. The crew that did the work to my home were punctual and courteous! Would recommend!

Here's what our satisfied customers are saying...